SHIPPING AGREEMENT

This Shipping Agreement ("Agreement") is entered into by and between PoojaEssentials ("Company"), and the customers placing orders through the Company's website. By purchasing from PoojaEssentials, the customer agrees to the terms and conditions outlined in this Agreement.

1. SHIPPING POLICY

1.1 Processing Time: All orders are processed within a maximum of 2 business days from the date of order placement. 1.2 No Sunday Shipping: Orders are not processed or shipped on Sundays or public holidays. 1.3 Shipping Carriers: The Company partners with reputable courier services to ensure timely delivery. 1.4 Estimated Delivery Time: Delivery times may vary based on the customer's location but typically range between 3-7 business days after dispatch. 1.5 Shipping Delays: PoojaEssentials is not responsible for shipping delays caused by courier partners, natural calamities, governmental restrictions, or any unforeseen circumstances beyond our control.

2. SHIPPING CHARGES

2.1 Shipping charges are calculated at checkout based on the delivery location, weight, and order value. 2.2 Free shipping may be available on select orders, as per the Company’s promotional policies.

3. ORDER TRACKING

3.1 Customers will receive an order tracking number via email or SMS once the order is shipped. 3.2 Tracking updates depend on the courier partner’s system and may take some time to reflect.

4. ADDRESS ACCURACY

4.1 Customers are responsible for providing an accurate and complete shipping address. 4.2 The Company is not responsible for orders delivered to incorrect addresses provided by the customer.

5. DAMAGED OR LOST PACKAGES

5.1 If a package is lost or arrives damaged, customers must report it within 48 hours of delivery. 5.2 The Company will investigate the issue and may offer a replacement or refund, subject to verification.

6. RETURN & REFUND POLICY

6.1 Returns and refunds are subject to the terms outlined in the Company’s Return Policy.

7. MODIFICATIONS TO THE AGREEMENT

7.1 PoojaEssentials reserves the right to update this Agreement at any time. Customers are encouraged to review the policy periodically.

By placing an order with PoojaEssentials, the customer acknowledges and agrees to this Shipping Agreement.

For any shipping-related inquiries, contact us at:
Email: info@poojaessentials.com
Phone: 8248961665
Website: www.poojaessentials.com